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Posted in 2014 contender | 0 comments

Sprint: Dan Hesse (CEO)

Why this was a big quit:

Dan Hesse joined Sprint in 2007 and helped the company through the financial crisis. He leveraged a series of acquisitions and mergers, the most prominent being the merger with Nextel, to substantially expand user base and revenue. He won the Corporate Responsibility Magazine Lifetime Achievement Award in 2013 and Glassdoor named him among the highest-rated CEOs by employees in 2014.

Why this is not as big as our Top 10:

Being ranked the number 3 carrier when Hesse took over, Sprint still remains a distant third, and customer service (while improved) is rated last among major carriers by Consumer Report. Sprint has been slow to adopt the fast technology 4G LTE, and customers are dropping. The company also abandoned its bid for rival wireless carrier T-Mobile, leaving Dan’s last great move.